Client Requirements
What We Need From You:
- Complete patient and insurance information
- Superbills, fee slips, or daysheets with daily charge and payment information
- All applicable referrals, authorizations, reports, treatment notes, etc. required to support a claim
What ChiroBill is Responsible for:
- Review & edit billing and coding accuracy on claims
- Prepare & process primary, secondary, etc. claims as appropriate, including maximum electronic processing
- Track, follow-up, coordinate & rebill claims as required
- Review EOBs/ERAs for correct payment - make corrections or bring to client's attention possible corrections which may improve reimbursement, and send off appeals for any insurance underpayments or errors
- Notify the client of any reports or information required by the insurance company
- Prepare & process monthly patient statements if requested
- Prepare & issue office management reports
- Respond to insurance and patient billing inquiries in a timely fashion